Privacy Policy
Last updated: January 28, 2026
At QUAD Film Malaysia ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Collection of Personal Data
We may collect personal data that you voluntarily provide to us when you:
- Register for an account or sign up for our newsletter.
- Request a quote or book an appointment for our services.
- Contact our customer support team via WhatsApp, email, or phone.
- Participate in our promotions, surveys, or contests.
The types of personal data we may collect include your name, contact number, email address, vehicle details (e.g., model, registration number), and any other information you choose to provide.
2. Use of Personal Data
We use your personal data for the following purposes:
- To provide, operate, and maintain our services.
- To process your orders, bookings, and requests.
- To communicate with you regarding updates, promotions, and customer service.
- To improve our website functionality and user experience.
- To comply with legal obligations and enforce our terms of service.
3. Disclosure of Personal Data
We do not sell, trade, or rent your personal data to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights and safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
6. Third-Party Links
Our website may contain links to third-party websites. We have no control over the content and privacy practices of these sites and encourage you to review their privacy policies before providing any personal data.
7. Your Rights
Under the PDPA, you have the right to access, correct, or withdraw consent for the processing of your personal data. If you wish to exercise these rights or have any inquiries regarding your personal data, please contact us using the information provided below.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any changes indicates your acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
QUAD Film Malaysia
Email: [email protected]
Phone: +60 12-413 4813